kirikya is committed to protecting the privacy of every player on our platform. This Privacy Policy explains precisely what personal data we collect, why we collect it, how we use it, and the rights you hold over your own information.
This Privacy Policy applies to all personal data collected and processed by kirikya in connection with the operation of the website https://kirikya.win and all associated services, including account registration, deposits and withdrawals, game play, sports betting, promotional participation, and customer support interactions.
kirikya takes its privacy obligations seriously. We process personal data only to the extent necessary to deliver a high-quality, secure, and compliant gaming experience to our players in Bangladesh and elsewhere. We do not sell personal data to third parties for their own marketing purposes, and we do not engage in any form of profiling that produces legal or similarly significant effects without first obtaining explicit consent.
By creating a kirikya account, making a deposit, or otherwise using any kirikya service, you acknowledge that you have read and understood this Privacy Policy and that you consent to the processing of your personal data as described herein. If you do not agree with any part of this policy, you should not use kirikya's services. Questions regarding this policy may be directed to [email protected] at any time.
This Privacy Policy should be read alongside kirikya's Terms & Conditions. Together, these documents govern the entire relationship between kirikya and its registered players.
kirikya collects different categories of personal data depending on how you interact with the platform. The following table summarises the categories of data we collect and the context in which each category arises:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, national ID number, photograph | KYC verification, account registration |
| Contact Data | Email address, mobile phone number, residential address | Account registration, support requests |
| Financial Data | bKash/Nagad/Rocket account numbers, bank account details, transaction history | Deposits, withdrawals, KYC |
| Account Data | Username, password hash, account balance, bonus history, game history | Ongoing platform use |
| Technical Data | IP address, device type, browser type and version, operating system, session timestamps | Every platform visit |
| Usage Data | Pages visited, games played, bets placed, session duration, click-path data | Every platform visit |
| Communications Data | Support chat transcripts, email correspondence, dispute records | Support interactions, dispute resolution |
| Marketing Preferences | Email/SMS opt-in status, preferred communication channel, promotional history | Registration, account settings updates |
We do not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data unless such data is incidentally provided in the course of an identity verification document (for example, a national ID card that displays religion). Where this occurs, such data is used solely for verification purposes and is not processed for any other purpose.
kirikya collects personal data through the following channels:
You provide data directly to kirikya when you register an account, complete KYC verification, make a deposit or withdrawal request, contact customer support, participate in a promotion, respond to a survey, or update your account settings. All data provided directly by you is collected with your awareness at the time of submission.
When you access kirikya's platform, our servers automatically record Technical Data and Usage Data. This includes your IP address, device identifiers, browser configuration, and a record of your interactions with the platform. This data is collected using server logs, cookies, and similar tracking technologies. See Section 9 (Cookies) for full details.
kirikya may receive data about you from third-party sources in limited circumstances, including:
kirikya never purchases personal data from data brokers or marketing list providers. All third-party data received by kirikya is limited to what is operationally necessary and is subject to contractual data-processing agreements with the relevant third party.
kirikya processes your personal data for the following purposes:
kirikya does not use your personal data to make fully automated decisions that produce legal or similarly significant effects without human review. Automated fraud-detection alerts are always subject to manual review by the kirikya compliance team before any account action is taken.
kirikya processes personal data on one or more of the following legal bases depending on the specific processing activity:
kirikya does not sell, rent, or trade your personal data to any third party for their own commercial purposes. We share personal data only in the following limited circumstances:
kirikya shares personal data with carefully selected third-party service providers who process data on our behalf under binding data-processing agreements. These providers include payment processors (bKash, Nagad, Rocket, Upay, Visa, Mastercard, and associated banks), identity verification services, fraud detection platforms, cloud hosting providers, and game content suppliers. All such providers are contractually required to process your data only on kirikya's documented instructions and to maintain appropriate security standards.
kirikya may disclose personal data to competent authorities, regulatory bodies, or law enforcement agencies where required to do so by applicable law or by a valid court order. We will, where legally permissible, notify you of any such disclosure request before complying.
In the event of a merger, acquisition, restructuring, or sale of all or part of kirikya's business assets, your personal data may be transferred to the acquiring entity as part of that transaction. kirikya will provide notice of any such transfer and ensure that the receiving entity is bound by privacy commitments no less protective than those set out in this policy.
kirikya may share aggregated, anonymised statistical data with business partners and analytics providers. Such data cannot be used to identify any individual player and is not considered personal data for the purposes of this policy.
Important: kirikya will never ask you to share your account password, full payment card number, or one-time passcode (OTP) with any kirikya representative. If you receive a request of this kind purportedly from kirikya, treat it as fraudulent and report it immediately to [email protected].
kirikya retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention schedule applies as a general guide:
| Data Category | Retention Period | Reason |
|---|---|---|
| Identity and KYC documents | 5 years after account closure | Anti-money laundering legal obligation |
| Financial transaction records | 5 years after transaction date | Financial record-keeping requirements |
| Account activity and game history | Duration of account + 2 years | Dispute resolution, responsible gaming monitoring |
| Customer support communications | 3 years after closure of interaction | Dispute reference and quality assurance |
| Marketing preferences and opt-in records | Duration of account or until consent withdrawn | Evidence of lawful marketing basis |
| Technical and server log data | 12 months | Security monitoring and fraud detection |
| Self-exclusion records | Indefinitely after self-exclusion request | Prevention of re-registration by excluded players |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be attributed to an identifiable individual. Where deletion is not immediately possible due to system backup schedules, data will be isolated and protected until deletion is complete.
kirikya implements a layered security framework to protect your personal data against unauthorised access, disclosure, alteration, and destruction. Our security measures include, but are not limited to:
Data Breach Response: In the event of a personal data breach that poses a risk to your rights and freedoms, kirikya will notify affected players without undue delay and will take immediate steps to contain and remediate the breach. All data security incidents are logged, investigated, and reviewed by kirikya's security team.
kirikya uses cookies and similar tracking technologies to enable core platform functionality, analyse usage patterns, and support fraud prevention. A cookie is a small text file placed on your device by kirikya's web server when you visit the platform. Cookies allow kirikya to recognise your device on return visits, maintain your session while you are logged in, and store your preferences.
You may manage cookies through your browser settings. Most modern browsers allow you to view, block, and delete cookies. Please be aware that disabling strictly necessary cookies will prevent you from logging in or using core kirikya features. kirikya does not currently use third-party advertising cookies or cross-site tracking cookies.
kirikya does not share cookie-derived data with advertising networks or social media platforms for targeted advertising purposes. All cookie data collected on kirikya is used exclusively for internal platform operations.
Subject to applicable law, you have the following rights in relation to the personal data kirikya holds about you. To exercise any of these rights, please submit a written request to [email protected] with your account username and a description of your request. kirikya will respond within 30 days of receipt.
kirikya will not charge a fee for the exercise of any privacy right unless the request is manifestly unfounded or excessive. Where a fee is applied, kirikya will notify you in advance. kirikya may request proof of identity before processing any rights request to ensure that personal data is not disclosed to an unauthorised party.
kirikya's services are strictly intended for adults aged 18 and above. kirikya does not knowingly collect personal data from individuals under 18 years of age. All account registrations require confirmation that the applicant is at least 18 years old, and kirikya employs KYC verification procedures to enforce this requirement.
If kirikya becomes aware that personal data belonging to a person under 18 has been collected, that data will be deleted immediately and the associated account will be permanently closed. Any balances or winnings associated with an underage account will be forfeited.
Parental Guidance: If you believe that a minor in your household has accessed kirikya's platform and provided personal data, please contact us immediately at [email protected]. We will investigate and take appropriate action without delay. We recommend using parental control software to restrict access to gambling websites for minors.
The kirikya platform integrates games and services from third-party content providers including Pragmatic Play, Evolution Gaming, Spribe, Ezugi, Microgaming, and NetEnt, among others. When you play a game provided by one of these studios, certain technical and gameplay data is transmitted to and processed by that provider's systems. Each provider's own privacy policy governs how they handle that data within their infrastructure.
kirikya maintains data-processing agreements with all integrated game providers to ensure that player data shared with them is used only for the purpose of delivering the game service and that it is protected to a standard consistent with this Privacy Policy. kirikya does not control the data practices of third-party providers beyond the scope of these agreements.
The kirikya website does not contain links to external third-party websites for advertising or general browsing purposes. Any content on the platform is provided by kirikya or by its contracted service providers under binding privacy commitments.
kirikya reserves the right to amend this Privacy Policy at any time to reflect changes in applicable law, updates to our data processing practices, or the introduction of new platform features. When material changes are made, kirikya will notify registered players via the email address associated with their account and will post a prominent notice on the platform for a period of at least 14 days prior to the changes taking effect.
The effective date shown at the top of this document reflects the date of the most recent revision. We recommend reviewing this policy periodically. Your continued use of the kirikya platform following the effective date of any amendment constitutes your acknowledgement of the updated policy. If you do not agree with the revised terms, you may close your account in accordance with kirikya's Terms & Conditions.
Previous versions of this Privacy Policy are archived and available upon written request to [email protected].
If you have any questions about this Privacy Policy, wish to exercise any of your privacy rights, or want to raise a concern about how kirikya handles your personal data, please contact our player support team using the details below:
Email: [email protected]
Availability: 24 hours a day, 7 days a week
Website: https://kirikya.win
Support Language: English
Please include your kirikya account username in all privacy-related correspondence so that we can locate your records efficiently. kirikya aims to acknowledge all privacy requests within 48 hours and to provide a substantive response within 30 days. For complex requests, we may extend this period by a further 30 days and will notify you accordingly.
Please note that kirikya does not provide a telephone support line at this time. All privacy requests must be submitted in writing via email to [email protected]. Do not include sensitive information such as passwords, full payment card numbers, or OTP codes in any email correspondence with kirikya.
Our privacy commitments go beyond policy text. Here is what we do in practice to keep your data safe on Bangladesh's premier online casino platform.
Every byte of data you transmit to kirikya is protected by 256-bit TLS encryption. From login to withdrawal, your information travels securely over an encrypted channel that cannot be intercepted by third parties.
kirikya never sells, rents, or trades your personal data to advertisers, data brokers, or any third party for their own commercial use. Your information is used exclusively to operate and improve the kirikya platform for your benefit.
Our Know Your Customer process protects both you and the platform. By verifying every player's identity, kirikya prevents fraudsters from misusing your details and ensures that winnings are always paid to the rightful account holder.
kirikya does not hold your data indefinitely. We apply clear retention schedules to every data category, and data is securely deleted or anonymised as soon as it is no longer needed for the purpose for which it was collected.
You decide what marketing communications you receive from kirikya. Opt-in and opt-out preferences can be updated at any time from your account settings, and all consent records are stored so we can demonstrate compliance at any point.
kirikya's infrastructure and data handling practices are reviewed by independent security specialists on a regular basis. Penetration tests, vulnerability assessments, and compliance checks ensure our standards remain current and robust.
kirikya recognises that your personal data belongs to you. We have built straightforward processes to help you exercise your privacy rights quickly and without unnecessary obstacles. All requests are handled by our dedicated player support team and receive a substantive response within 30 days.
Whether you want to see exactly what data we hold, correct a detail, or ask us to delete your records entirely — the process is the same: send a written request to [email protected] with your account username and we will take care of the rest.
Now that you understand how kirikya protects your privacy, explore the full range of games and betting markets available on Bangladesh's premier online casino platform.
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